Jack Dorsey. Twitter CEO has openly admitted that currently, Twitter offers an easy way platform to abuse others over a period of time where the platform had over time relied on reports by individuals.
The platform is now relying on Machine Learning (ML) which is a technology that will help identify abuses in the platform as opposed to people reporting individually.
The CEO also has lamented that over time the platform has also placed undue weight on followers on likes where individuals with less following are not given a priority.
Online abuse has led individuals to give up on their careers and some even opt to commit suicide. Over time Twitter has tried to fight this by placing abusive accounts on suspension and some been burned after massive report.