According to Business Daily, Kenya’s Communications Authority is investigating the massive outage that Safaricom had over the weekend. The network outage affected its 31.8 million customers where they were unable to call, use MPESA or email.
“The authority will certainly investigate and seek to know the cause of the downtime,” a source told the publication.
In the past, network operators in Kenya paid fines for these outages of the network. Back in 2015, Authority Communications announced that telcos had paid a total of 190 million Kshs in fines, with Safaricom paying 157 million Kshs, and Airtel and Telkom paying a total of 33 million.