KCB Bank Kenya confirms that one of our staff at Mvita branch in Mombasa has tested positive for COVID-19.
The affected staff who were working with him have been informed and are currently undergoing counselling and screening to ensure their safety and wellbeing.
The Branch has since been temporarily closed for 3 days with the approval of the Central Bank of Kenya to enable immediate cleaning and disinfection of the premises.
“Our priority remains safeguarding the safety and well-being of all our staff, customers and other stakeholders during these difficult times.” said KCB Group Chief Executive Officer & Managing Director Joshua Oigara.
“As the fight against this pandemic continues, we have taken several precautionary measures internally, in line with the guidelines issued by government agencies. We continue to provide support to staff and their families during this period of the pandemic” he added.
Customers are encouraged to access services using our digital channels— Mobile banking, KCB-MPESA, Vooma and Internet Banking—or other alternative banking touchpoints such as KCB Mtaani agents, Cash recyclers, ATMs, Cash Deposit Machines. In addition, Mvita Branch customers can visit nearby branches and agents for assistance.